STEFANO MAY OFFICIAL ONLINE STORE

Returns

Merchandise Return Policy

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  • All merchandise sales are final. No cash refunds will be issued.
  • If you receive an item that you are not satisfied with you may return the item and immediately select an alternate item as a replacement. If you receive an item that is the wrong size or has a manufacturer's defect you may return the item for an exchange of the same item.
  • No Returns on Books, DVD’s or Music CD's.
  • Defective items can only be replaced by the same item.
  • Apparel may be exchanged only if they are in new condition (UNWASHED AND UNWORN).
  • Shipping and Handling fees can not be refunded unless we made an error.
  • Any other issues, including lost orders, must be reported within 30 days.
  • We are NOT responsible for lost orders that are not reported within the 30 day time period.

Exchange Fee: (Exchange fees cover the cost of shipping product back to you) 13oz or less $6. • 14oz. thru 2lbs. $10 • 2.1lbs thru 3lbs. $15 • You will be notifed if your exchange exceeds 4 lbs. • Exchanges that require International Shipping will be charged actual First Class International Mail Rates.

Missingink.com
122 Industrial Drive
White House, TN 37188

You will be notified by e-mail when your merchandise is received.
Exchanges are picked and shipped withing 5 to 10 business days of receipt.

DOWNLOAD PDF RETURN FORM

You will need Acrobat Reader to open and print PDF files. Download Acrobat for Free